Work Experience
Positions and Responsibilities
2023 - 2024
Data Encoder
SPES Program at DepEd
Manila, Philippines
As a Data Encoder under the SPES program at DepEd, I was responsible for accurately entering and managing data. This role strengthened my skills in data management, organization, and efficiency in fast-paced environments.
Sept 2024 - Sept 2025
Collection Representative
BPO Company
Mandaluyong City, Manila, Philippines
I have professional experience as a Collection Representative in the BPO industry, where I communicated with clients to manage collections, negotiate payment terms, and maintain accurate records. This role enhanced my attention to detail, strengthened my communication abilities, and improved my capacity to handle time-sensitive tasks efficiently
2025 - March 2026
Appointment Setter
Willowood Ventures
Remote
As an Appointment Setter at Willowood Ventures, I managed inbound messages from potential clients, qualified leads, and scheduled appointments efficiently. I maintained organized tracking systems, ensured timely follow-ups, and handled high-volume communication while maintaining professionalism and accuracy.
Education
2023 - 2026
Bachelor of Science in Information Technology
Jose Rizal University
Mandaluyong City, NCR , Philippines
I pursued a Bachelor of Science in Business Administration at the Jose Rizal University of the Philippines, where I gained a solid foundation in business principles, management, and strategic decision-making
2021-2023
Senior High School Accountancy, Business, and Managemen
Buting Senior Highschool
Manila, Philippines
Completed Senior High School under the Academic Strand in Accountancy, Business, and Management (ABM) at Buting Senior High School. This program equipped me with a solid foundation in business principles, financial management, and organizational skills, preparing me for both academic advancement and professional opportunities.
Professional Skillset
Customer Service
Data Management
Organization
Go High Level (GHL) – CRM, Pipelines, Basic Automation, Follow-Ups
Customer Support (Chat, Email, Calls)
Appointment Setting & Scheduling
Calendar Management
Lead Qualification & Follow-ups
Language Proficiency
English (native)